CUSTOM CRM · FURNITURE WORKSHOP · MANCHESTER, UK
Haus of Lux
A CRM for a furniture workshop that makes made-to-measure sofas. From order and production per workstation to courier, invoice and trade portal — in one system.
- TYPE
- Custom CRM
- MODULES
- 8
- ROLES & PORTALS
- 6
- ENVIRONMENT
- Own, isolated
WHAT WE BUILT
Every sofa follows the same route through the workshop: building the frame, preparing the upholstery, upholstering and making the cushions at the same time, quality control, packing. Each craftsperson sees only their own work. The courier has a portal of their own, traders order in their own environment, and invoices with reminders go out automatically.
Modules
Orders
Made to measure per sofa: model, fabric, dimensions, delivery. Status always visible.
Production
Work steps per trade — frame, sewing, upholstery — with planning and queues.
Workshop screen
A large screen on the floor: what's now, what's next, what's waiting for inspection.
Quality control
Inspection by the manager before a sofa is packed.
Delivery & courier
A separate portal for the courier: routes, addresses, delivery photos.
Finance
Invoices, bills, expenses and reports. Online payment via payment link.
Trade portal
Business customers order for themselves, with their own catalogue and prices.
Customers
Private customers with a full timeline from order to delivery.
Emails
Formatted in the Haus of Lux house style. In English, because the client is in the UK.
- Haus of Lux <accounts@…>Invoice HL-2026-0001 — £1,230.00
HAUS OF LUX
Dear DEMO Ben Proef,
Please find your invoice for order HL-O-1004 attached.
Amount due£1,230.00
Pay invoiceDue 17 Oct 2026 · PDF attached
Invoice with payment link
When the order is approved
- Haus of Lux <accounts@…>Friendly reminder — HL-2026-0001
HAUS OF LUX
Hi DEMO Ben Proef,
Just a reminder that invoice HL-2026-0001 was due on 17 Oct.
Outstanding£1,230.00
Pay nowReminder 1
Automatically after the due date
- Haus of Lux <accounts@…>Final notice — HL-2026-0001
HAUS OF LUX
Dear DEMO Ben Proef,
Invoice HL-2026-0001 is now 21 days overdue. Please arrange payment today.
Outstanding£1,230.00
Pay nowFinal reminder
End of the reminder sequence
Documents
Invoices are generated as PDFs in the client's house style, with order number and VAT, with bank details on the invoice and a payment link in the email. Click to enlarge.
- Invoice (PDF)when the order is approved
- Proof of deliveryon delivery, with the courier's photo
Roles & portals
Owner
Everything: orders, production, finance, reports and settings.
Manager
Planning and quality control. Financial details only where permitted.
Craftspeople
Frame builder, machinist, upholsterer: only their own work steps.
Courier
Own portal with routes and delivery confirmation.
Trader
Own portal: catalogue, orders and invoices.
Customer
Receives emails, invoices and payment links.
Security in this project
- Permissions per role enforced in the database
- Separate demo and live environments
- Timeline of every change per order
- Database changes only after approval
- Automatic checks on every update
Technology & timeline
- Build time
- 5 weeks
- Application
- Next.js
- Database
- PostgreSQL with row-level security
- Payments
- Online payment link
- Environment
- Own, per client
Something like this for your business?
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