HOW WE WORK
Measure first. Then make.
Five steps, from the first conversation to a system that grows with you. At every step you know what is happening and what it delivers.
- 01
Introduction
- We do
- listen to how the work runs today.
- You do
- tell us what isn’t working well.
- You get
- an honest answer on whether custom software makes sense.
- 02
Mapping the process
- We do
- write down how the work really runs, including the messy parts.
- You do
- answer our questions and review along with us.
- You get
- a description of your process, in your own words.
- 03
Blueprint
- We do
- sketch out screens, roles, emails and documents.
- You do
- approve or adjust.
- You get
- a fixed monthly price and a plan, before we build.
- 04
Building
- We do
- build in short steps.
- You do
- review progress every week in a test environment.
- You get
- working software in weeks, not months or years.
- 05
Live and beyond
- We do
- move your data over and get your team up to speed.
- You do
- start using it.
- You get
- a system that grows with you.
After go-live
Your system grows with you. No surprises on your invoice.
Small changes
IN YOUR MONTHLY PRICEA fixed number of hours per month, matched to your system. Just let us know and we'll change it.
- Adding a field or column
- Changing the text of an email or invoice
- Adjusting a status, list or filter
- Setting up an extra employee or role
- Fixing bugs — always, without limit
Larger extensions
FIXED PRICE UPFRONTFirst you get a quote with a fixed price. We only start once you approve.
- A new module, such as scheduling or stock
- A new portal for customers or partners
- A link with another system
- A new automated workflow
- Moving new data over from another system
Not sure whether something is small or large? We'll tell you upfront. You always decide before anything goes on the invoice.
Frequently asked questions
- How long does it take?
- That depends on your process. Once the blueprint is done, you’ll know exactly.
- What does it cost?
- Everything is custom. After the blueprint you get a fixed monthly price, with no large upfront investment.
- Do I need to be technical?
- No. You know your business, we know the technology.
- What if I want to stop?
- You take all your data with you, in a standard format.
Not sure which service fits?
Tell us how you work now. We’ll tell you honestly what you need — and what you don’t.